Effective Date: July 1, 2026

These Terms and Conditions (“Terms“) govern your access to and use of the website located at www.samblems.com (the “Website“), as well as all products and services offered by SAMBLEMS LLC. (“SAMBLEMS,” “Company,” “we,” “our,” or “us“).

By accessing our Website, requesting a quotation, placing an order, making a payment, approving artwork, or purchasing any product or service from SAMBLEMS LLC., you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any additional policies referenced herein.

If you do not agree to these Terms, you must immediately discontinue use of our Website and refrain from placing any orders.

These Terms constitute a legally binding agreement between you and SAMBLEMS LLC.

1. DEFINITIONS

For purposes of these Terms and Conditions:

“Company”, “SAMBLEMS”, “we,” “our,” and “us” refer to SAMBLEMS LLC., its owners, members, managers, employees, contractors, affiliates, successors, and assigns.

“Customer,” “Client,” “Buyer,” “You,” and “Your” refer to any individual, business, organization, or entity purchasing or attempting to purchase products or services from SAMBLEMS LLC.

“Products” include, but are not limited to:

• Custom embroidered patches
• Chenille patches
• PVC patches
• Woven patches
• Printed patches
• Leather patches
• Sublimated patches
• TPU patches
• Velcro-backed patches
• Iron-on patches
• Hat patches
• Clothing labels
• Custom emblems
• Promotional products
• Any future custom-manufactured products offered by SAMBLEMS LLC.

“Artwork” means any logo, image, design, trademark, text, illustration, photograph, or digital file submitted by the Customer.

“Mockup”, “Digital Proof,” or “Sample Image” means the digital representation of the final product prepared for Customer approval before production.

“Production” means the manufacturing process beginning after the Customer provides approval of the digital proof.

“Business Days” mean Monday through Friday excluding U.S. federal holidays.

2. ELIGIBILITY

By placing an order with SAMBLEMS LLC., you represent and warrant that:

• You are at least 18 years of age.
• You possess the legal authority to enter into binding contracts.
• You are authorized to purchase on behalf of yourself or your organization.
• All information provided during the ordering process is accurate, complete, and current.
• You will promptly update any inaccurate information.

SAMBLEMS reserves the right to refuse service, reject orders, or terminate transactions at its sole discretion where fraud, abuse, unlawful conduct, or violation of these Terms is reasonably suspected.

3. ORDER ACCEPTANCE

All quotations provided by SAMBLEMS LLC. are non-binding until accepted by both parties.

Your order shall not be considered accepted until one or more of the following has occurred:

• Your payment or deposit has been successfully processed;
• We issue an order confirmation;
• Production is authorized by SAMBLEMS;
• We begin manufacturing your products.

SAMBLEMS reserves the right to reject, cancel, or refuse any order for any lawful reason, including but not limited to:

• Pricing errors;
• Technical errors;
• Production limitations;
• Suspected fraud;
• Intellectual property concerns;
• Inappropriate or unlawful content;
• Supply chain disruptions;
• Inability to manufacture the requested product.

If payment has already been received for an order that is rejected prior to production, SAMBLEMS will issue an appropriate refund.

4. QUOTATIONS AND PRICING

All quotations are provided based on the specifications supplied by the Customer, including but not limited to:

• Product type;
• Size;
• Quantity;
• Colors;
• Backing option;
• Border option;
• Packaging;
• Shipping destination;
• Delivery requirements.

Quotations are valid only for the period specified on the quotation or, if no period is stated, for thirty (30) calendar days from the date issued.

Prices may change without notice due to fluctuations in material costs, labor, shipping charges, tariffs, exchange rates, or other market conditions. However, once an order has been accepted and payment has been received, the quoted price for that order will remain fixed unless the Customer requests changes to the order specifications.

Any changes requested after acceptance may result in additional charges and revised production timelines.

5. DEPOSITS, PAYMENTS, AND ORDER CONFIRMATION

Unless otherwise agreed in writing, full payment is required before production begins.

Where SAMBLEMS agrees to accept a deposit:

• An order is confirmed only after the required deposit has been successfully received.
• Prior to production, the deposit is fully refundable if the Customer rejects the initial digital proof due to dissatisfaction with the proposed design, provided no manufacturing work has commenced.
• Minor differences in screen color, brightness, contrast, or device display settings between the digital proof and the final manufactured product shall not constitute grounds for rejection or refund.
• Once the Customer approves the digital proof or authorizes production, the deposit becomes immediately non-refundable.
• Once production begins, the order cannot be canceled except at SAMBLEMS’ sole discretion.

Where post-production payment terms have been expressly approved by SAMBLEMS in writing, the remaining balance must be paid within thirty (30) calendar days of the invoice date. Failure to pay within the agreed period may result in suspension of shipment, cancellation of the order, collection proceedings, interest on overdue amounts where permitted by law, and recovery of reasonable collection costs and legal fees.

SAMBLEMS reserves the right to require full payment in advance for any order at its sole discretion.

6. ARTWORK, MOCKUPS, AND DIGITAL PROOF APPROVAL

SAMBLEMS LLC. provides a complimentary digital proof or mockup for each custom order to illustrate the proposed design prior to production.

The Customer is solely responsible for carefully reviewing and approving all aspects of the digital proof before authorizing production, including but not limited to:

• Spelling and grammar
• Dimensions and proportions
• Colors
• Logo placement
• Border style
• Stitching direction (where applicable)
• Product type
• Backing option
• Orientation
• Artwork quality
• Any other specifications requested by the Customer

Approval may be provided through email, SMS, WhatsApp, live chat, online messaging platforms, electronic signature, invoice approval, customer portal, or any other written or electronic communication.

The Customer acknowledges that any electronic approval constitutes final authorization to manufacture the approved design.

Once approval has been provided, the Customer accepts full responsibility for the approved artwork. SAMBLEMS LLC. shall not be responsible for any errors, omissions, spelling mistakes, design issues, dimensions, placement, or specifications that were present in the approved proof.

The Customer understands that digital proofs are intended as visual representations only and may not precisely reflect the appearance of the final manufactured product.

7. PRODUCTION AUTHORIZATION

Production begins only after SAMBLEMS LLC. receives final approval of the digital proof and all required payments have been received, unless otherwise agreed in writing.

Once production has commenced:

• Orders cannot be canceled.
• Deposits and production payments become non-refundable.
• Design revisions cannot be guaranteed.
• Product changes cannot be guaranteed.
• Size modifications cannot be guaranteed.
• Quantity changes cannot be guaranteed.

Any requested modification after production begins shall be considered solely at the discretion of SAMBLEMS LLC. and may result in additional production charges, setup fees, material costs, and revised delivery timelines.

8. DESIGN MODIFICATIONS AND SETUP FEES

SAMBLEMS LLC. provides one complimentary digital proof based on the Customer’s original design specifications.

If the Customer requests substantial modifications after the initial digital proof has been prepared, SAMBLEMS reserves the right to charge additional artwork or setup fees.

Unless otherwise agreed in writing:

• A new design after mockup approval: $50 setup fee
• Changing from embroidery to chenille: $50 setup fee
• Changing from embroidery to woven: $50 setup fee
• Changing from embroidery to PVC: $50 setup fee
• Changing from chenille to printed patches: $50 setup fee
• Any major redesign requiring recreation of production files: $50 minimum setup fee

Minor revisions, such as correcting typographical errors identified before production or small positioning adjustments, may be provided without charge at SAMBLEMS LLC.’s sole discretion.

9. MANUFACTURING STANDARDS AND ACCEPTABLE VARIATIONS

All products manufactured by SAMBLEMS LLC. are custom-made using commercial manufacturing processes.

The Customer understands and agrees that slight variations are inherent in custom manufacturing and do not constitute defects.

Acceptable manufacturing variations include, but are not limited to:

• Minor thread color differences
• Slight fabric shade differences
• Stitch density variations
• Border thickness variations
• Embroidery direction
• Chenille texture
• PVC molding characteristics
• Woven thread alignment
• Printed color registration
• Material texture
• Gloss or matte finish
• Edge trimming
• Laser cutting tolerances
• Die-cut tolerances
• Minor dimensional differences
• Thread overlap
• Backing placement

Such variations are considered commercially acceptable and shall not be deemed manufacturing defects.

10. COLOR DISCLAIMER

Colors displayed on digital screens, mobile devices, tablets, monitors, and printed materials may differ from the appearance of the final manufactured product.

Variations may result from:

• Screen calibration
• Device display settings
• Brightness
• Contrast
• Operating systems
• Browser settings
• Photography
• Lighting conditions
• Material absorption
• Thread dye lots
• Manufacturing methods

Accordingly, SAMBLEMS LLC. does not guarantee an exact color match between digital proofs and finished products.

Reasonable color variation shall not constitute grounds for cancellation, refund, replacement, or chargeback.

Where precise color matching is required, the Customer must notify SAMBLEMS LLC. before production and provide the applicable Pantone® color references. Even with Pantone references, exact color reproduction cannot be guaranteed due to differences in materials and manufacturing processes.

11. SIZE TOLERANCES

All dimensions are approximate.

Unless otherwise agreed in writing, finished products may vary by approximately ±1/8 inch (±3 mm), or within commercially reasonable manufacturing tolerances, depending on the product type and production method.

Such variations are standard within the custom manufacturing industry and shall not constitute defects.

12. QUANTITY TOLERANCES

Due to the nature of commercial manufacturing, final delivered quantities may vary slightly from the quantity ordered.

A variation of up to ±5% shall be considered commercially acceptable for large production runs.

If the delivered quantity is lower than the quantity ordered beyond this acceptable tolerance, SAMBLEMS LLC., at its sole discretion, may:

• Produce and ship the remaining quantity;
• Issue a partial refund for the missing items; or
• Provide an account credit.

Minor overages or shortages within accepted manufacturing tolerances shall not constitute breach of contract.

13. CUSTOMER-SUPPLIED ARTWORK AND INTELLECTUAL PROPERTY

The Customer represents and warrants that all artwork, trademarks, logos, graphics, text, designs, images, and other materials submitted to SAMBLEMS LLC. are owned by the Customer or that the Customer has obtained all necessary permissions, licenses, and legal rights to authorize their reproduction.

The Customer further warrants that the submitted materials do not infringe upon the intellectual property, copyright, trademark, trade dress, patent, publicity, privacy, or other proprietary rights of any third party.

SAMBLEMS LLC. does not independently verify ownership of submitted artwork and relies solely upon the Customer’s representations.

The Customer agrees to defend, indemnify, and hold harmless SAMBLEMS LLC., its owners, officers, employees, affiliates, contractors, successors, and agents from and against any claims, lawsuits, damages, liabilities, settlements, judgments, fines, penalties, costs, and reasonable attorneys’ fees arising out of or related to the Customer’s submitted artwork or alleged infringement of third-party rights.

SAMBLEMS LLC. reserves the right, at its sole discretion, to refuse any order containing material that it reasonably believes may infringe intellectual property rights or violate applicable laws.

ces displayed or quoted by SAMBLEMS LLC. are in the currency specified on the quotation or invoice and are exclusive of applicable taxes, duties, or governmental charges unless expressly stated otherwise.

Payment may be made using the payment methods approved by SAMBLEMS LLC., including but not limited to:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• ACH
• Bank Transfer
• Stripe-supported payment methods

By submitting payment, the Customer represents and warrants that:

• They are the lawful owner or authorized user of the payment method used.
• They have authority to complete the transaction.
• All billing information provided is accurate.
• The payment is not fraudulent.
• They authorize SAMBLEMS LLC. to charge the full purchase price, applicable taxes, shipping charges, and any agreed additional fees.

Orders may be suspended, delayed, or canceled if payment authorization cannot be obtained or if fraud is reasonably suspected.

15. PAYMENT DEFAULT

Unless otherwise agreed in writing, all invoices are payable immediately.

Where credit terms have been expressly approved, payment must be received within the period specified on the invoice.

Failure to make timely payment may result in one or more of the following actions:

• Suspension of production;
• Delay of shipment;
• Cancellation of pending orders;
• Collection proceedings;
• Recovery of reasonable collection costs;
• Recovery of reasonable attorneys’ fees where permitted by law;
• Charging interest on overdue balances at the maximum rate permitted by applicable law.

Ownership of manufactured goods shall remain with SAMBLEMS LLC. until payment has been received in full.

16. CHARGEBACK POLICY

The Customer agrees to contact SAMBLEMS LLC. before initiating any chargeback, payment dispute, bank reversal, or payment claim so that both parties may attempt to resolve the matter in good faith.

Because all products manufactured by SAMBLEMS LLC. are custom-made according to Customer specifications, chargebacks based solely on:

• Change of mind;
• Buyer remorse;
• Delayed shipping by third-party carriers;
• Color differences within commercially acceptable tolerances;
• Approved artwork;
• Approved dimensions;
• Approved spelling;
• Approved design placement;
• Minor manufacturing variations;
• Customs delays; or
• Import duties or taxes

shall not constitute valid grounds for reversing payment under these Terms.

If a payment dispute or chargeback is initiated, the Customer authorizes SAMBLEMS LLC. to provide payment processors, financial institutions, banks, arbitration bodies, or governmental authorities with any relevant evidence, including:

• Approved digital proofs;
• Emails;
• WhatsApp messages;
• Text messages;
• Live chat communications;
• Recorded telephone calls where legally permitted;
• Invoices;
• Order confirmations;
• Tracking information;
• Delivery confirmations;
• Production records;
• Photographs;
• Internal manufacturing documentation; and
• Any other documents reasonably necessary to defend the transaction.

The Customer acknowledges that electronically approving artwork, confirming an order, or completing payment constitutes evidence of authorization for payment and production.

Nothing in this section limits any rights the Customer may have under applicable law or the rules of the relevant payment network.

17. CANCELLATIONS

Orders may be canceled only before production begins.

If production has not commenced, SAMBLEMS LLC. may, at its sole discretion, approve cancellation subject to any artwork, design, administrative, or processing costs already incurred.

Once production has begun:

• Orders cannot be canceled;
• Deposits become non-refundable;
• Production costs become immediately payable;
• Refunds shall not be issued except as expressly provided in these Terms or where required by applicable law.

18. REFUNDS

Because each product is manufactured specifically for the Customer, refunds are available only under the circumstances described in these Terms or where required by applicable law.

Refunds may be approved where:

• The product materially differs from the final approved digital proof due to an error by SAMBLEMS LLC.;
• A verified manufacturing defect substantially affects the intended use of the product; or
• SAMBLEMS LLC. determines, in its sole discretion, that a refund is appropriate.

Refunds shall not be issued for:

• Customer-approved artwork;
• Customer spelling errors;
• Customer measurement errors;
• Design changes requested after approval;
• Color variations within industry tolerances;
• Minor manufacturing variations;
• Shipping delays outside our reasonable control;
• Customs delays;
• Import duties or taxes;
• Refusal to accept delivery;
• Failure to provide accurate shipping information;
• Buyer remorse; or
• Delays caused by third-party carriers.

Where a refund is approved, SAMBLEMS LLC. may elect, at its sole discretion, to:

• Repair the product;
• Remanufacture the product;
• Replace the product;
• Issue a store credit; or
• Issue a full or partial monetary refund.

19. CLAIMS FOR DAMAGE, SHORTAGE, OR DEFECTS

The Customer must inspect all products immediately upon delivery.

Any claim relating to:

• Shipping damage;
• Manufacturing defects;
• Missing quantities;
• Incorrect products; or
• Material non-conformity

must be submitted in writing within seven (7) calendar days after delivery.

Claims must include:

• Clear photographs;
• Original packaging (where available);
• Order number;
• Detailed description of the issue.

Failure to notify SAMBLEMS LLC. within this period shall constitute acceptance of the products, except where prohibited by applicable law.

SAMBLEMS LLC. reserves the right to inspect or request return of the allegedly defective goods before determining the appropriate remedy.

20. SHIPPING AND DELIVERY

SAMBLEMS LLC. ships worldwide.

Estimated production and shipping times are provided solely for planning purposes and do not constitute guaranteed delivery dates unless expressly agreed in writing.

Standard shipping generally occurs within 4–5 business days after production is completed, although actual transit times vary by destination and carrier.

Delivery estimates may be affected by:

• Weather;
• Customs inspections;
• National holidays;
• Political events;
• Labor strikes;
• War;
• Natural disasters;
• Carrier delays;
• Transportation interruptions;
• Public health emergencies; or
• Other events beyond our reasonable control.

SAMBLEMS LLC. shall not be liable for delays caused by third-party carriers or governmental authorities.

Risk of loss generally passes to the Customer upon delivery to the shipping carrier, except where applicable law provides otherwise.

21. CUSTOMS, IMPORT DUTIES, AND TAXES

International shipments may be subject to customs duties, import taxes, brokerage fees, value-added taxes (VAT), goods and services taxes (GST), or similar governmental charges imposed by the destination country.

Unless expressly stated otherwise in writing, all such charges are the sole responsibility of the Customer.

SAMBLEMS LLC. has no control over customs procedures or governmental assessments and cannot predict the amount of any applicable charges.

Refusal to pay customs charges shall not constitute grounds for refund or cancellation.

22. FORCE MAJEURE

SAMBLEMS LLC. shall not be liable for any delay, interruption, or failure to perform resulting from events beyond its reasonable control, including but not limited to:

• Natural disasters;
• Floods;
• Earthquakes;
• Fires;
• Pandemics;
• Epidemics;
• Government actions;
• Acts of war;
• Terrorism;
• Civil unrest;
• Political instability;
• Labor disputes;
• Transportation interruptions;
• Utility failures;
• Material shortages;
• Cyberattacks; or
• Failures of suppliers or shipping carriers.

Performance shall be suspended for the duration of the force majeure event without liability for resulting delays.

23. LIMITED WARRANTY

SAMBLEMS LLC. warrants that products manufactured by us will substantially conform to the final digital proof approved by the Customer, subject to the commercially reasonable manufacturing tolerances described in these Terms.

This limited warranty applies only to manufacturing defects identified and reported in accordance with these Terms.

This warranty does not cover:

• Customer-approved artwork;
• Customer spelling or design errors;
• Damage caused after delivery;
• Normal wear and tear;
• Improper storage or use;
• Unauthorized alterations or repairs;
• Color variations within accepted manufacturing tolerances;
• Minor size variations;
• Shipping damage not reported within the required claim period.

Except as expressly stated herein, no other warranties are provided.

24. DISCLAIMER OF WARRANTIES

Except as expressly provided in these Terms, all products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, SAMBLEMS LLC. disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Course of dealing;
• Course of performance; and
• Trade usage.

SAMBLEMS LLC. does not guarantee that:

• The Website will operate uninterrupted;
• The Website will always be error-free;
• All information on the Website is completely accurate or current; or
• The Website will always remain available.

25. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, SAMBLEMS LLC., its members, managers, officers, employees, affiliates, contractors, suppliers, successors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from or relating to:

• Any order;
• Any product;
• Any service;
• Website use;
• Production delays;
• Shipping delays;
• Carrier errors;
• Customs delays;
• Loss of business;
• Loss of revenue;
• Loss of goodwill;
• Loss of opportunity;
• Data loss; or
• Any other commercial damages.

In all cases, SAMBLEMS LLC.’s maximum aggregate liability arising from any claim shall not exceed the total amount actually paid by the Customer for the specific order giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

26. CUSTOMER INDEMNIFICATION

The Customer agrees to defend, indemnify, and hold harmless SAMBLEMS LLC., its owners, officers, employees, affiliates, contractors, successors, and agents from and against any claims, damages, liabilities, losses, costs, judgments, settlements, penalties, expenses, and reasonable attorneys’ fees arising from or relating to:

• Submitted artwork;
• Trademark or copyright infringement;
• Patent infringement;
• Violation of publicity or privacy rights;
• Customer negligence;
• Misuse of products;
• Violation of these Terms;
• Violation of applicable laws; or
• False or misleading information provided by the Customer.

27. WEBSITE USE

By using the Website, the Customer agrees not to:

• Use the Website for unlawful purposes;
• Attempt unauthorized access to our systems;
• Upload malicious software or code;
• Interfere with Website security;
• Copy or reproduce Website content without written permission;
• Use automated tools to scrape Website content without authorization; or
• Misrepresent their identity.

SAMBLEMS LLC. reserves the right to suspend or terminate access for any violation of these Terms.

28. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, all Website content, including but not limited to:

• Logos;
• Graphics;
• Product photographs;
• Text;
• Videos;
• Source code;
• Designs;
• Marketing materials;
• Layouts; and
• Branding,

are the exclusive property of SAMBLEMS LLC. or its licensors and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of SAMBLEMS LLC.’s intellectual property to the Customer.

The Customer retains ownership of artwork they lawfully provide but grants SAMBLEMS LLC. a non-exclusive, worldwide, royalty-free license to use, reproduce, modify as necessary for production, manufacture, package, ship, and fulfill the order.

Unless the Customer expressly requests confidentiality in writing before production, the Customer also grants SAMBLEMS LLC. permission to photograph or display the finished product for portfolio, marketing, advertising, social media, trade show, and promotional purposes. If confidentiality is requested and accepted by SAMBLEMS LLC., we will not publicly display the Customer’s design except as required by law or to fulfill the order.

29. PRIVACY

The collection, use, storage, and disclosure of personal information are governed by the SAMBLEMS LLC. Privacy Policy, which forms part of these Terms.

30. ELECTRONIC COMMUNICATIONS, SMS, AND MMS TERMS

By using our Website, requesting a quote, placing an order, approving artwork, creating an account, submitting a form, or communicating with SAMBLEMS LLC., you agree that communications conducted electronically may satisfy any legal requirement that communications be in writing, to the extent permitted by applicable law.

Electronic communications may include:

• Emails
• Website form submissions
• Customer portal messages
• Online order confirmations
• Invoices
• Payment confirmations
• Digital proof approvals
• SMS messages
• MMS messages
• WhatsApp messages
• Live chat messages
• Other written or electronic communications

Electronic approvals and electronic acceptance of quotations, invoices, order details, artwork, mockups, or digital proofs shall have the same force and effect as written authorization, to the extent permitted by applicable law.

SMS/MMS Terms of Service

If you consent to receive SMS or MMS messages from SAMBLEMS LLC., you agree to receive conversational and informational SMS/MMS messages from us regarding your quote requests, orders, artwork, mockups, design clarifications, production updates, shipping updates, payment reminders, customer support inquiries, and account-related communications.

Message types may include:

• Quote follow-ups
• Artwork or design clarification
• Mockup and proof updates
• Order status updates
• Production updates
• Shipping and delivery updates
• Payment or invoice reminders
• Customer support responses
• Service-related notifications

Message frequency may vary depending on your interaction with SAMBLEMS LLC., your quote request, order status, production timeline, support needs, or communication preferences.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS/MMS messages at any time by replying STOP. After you reply STOP, we may send one confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS/MMS messages from us unless you opt in again.

For assistance, reply HELP or contact us at:

Email: info@samblems.com
Phone: (305) 615-1417
Website: www.samblems.com

Your consent to receive SMS/MMS messages is not a condition of purchasing any product or service from SAMBLEMS LLC.

For information about how we collect, use, store, and protect your personal information, please review our Privacy Policy.

30A. SMS/MMS CONSENT, OPT-IN, AND OPT-OUT

When you provide your mobile phone number and select an SMS consent checkbox, submit a quote form, contact us, communicate with our team, or otherwise request SMS communication, you authorize SAMBLEMS LLC. to send SMS/MMS messages related to your inquiry, quote, order, artwork, production, shipping, or support request.

SMS consent is voluntary. Website SMS consent checkboxes should remain optional and unchecked by default.

You are responsible for providing an accurate mobile phone number. If your phone number changes, you should notify SAMBLEMS LLC. promptly.

You agree not to provide a phone number that you do not own or are not authorized to use.

SAMBLEMS LLC. may maintain records of consent, opt-in, opt-out, and message history for compliance, customer support, dispute resolution, and business recordkeeping.

You may opt out at any time by replying STOP. You may request help at any time by replying HELP.

30B. SMS/MMS CONTENT COMPLIANCE

SAMBLEMS LLC. uses SMS/MMS communications for legitimate business purposes, including customer service, quote follow-up, order updates, artwork clarification, production status, shipping updates, and other service-related communications.

SAMBLEMS LLC. does not use SMS/MMS messaging to send prohibited content, unlawful content, deceptive content, fraudulent content, or messages that violate applicable carrier, CTIA, TCR, RingCentral, or messaging platform requirements.

SMS/MMS messages must not contain or promote:

• Illegal activity
• Fraudulent or deceptive claims
• Hate speech, harassment, threats, or abusive content
• Adult or pornographic content
• Controlled substances
• Marijuana, cannabis, Kratom, or similar substances
• Alcohol, tobacco, vape, firearms, or fireworks advertisements
• Political advertisements or political messaging
• Loan, mortgage, debt relief, credit repair, debt collection, tax relief, or similar financial offers
• Gambling or sweepstakes
• Work-from-home, secret shopper, or similar restricted offers
• Third-party lead generation or affiliate marketing links
• Purchased contact lists
• Misleading, shortened, or obfuscated links

SAMBLEMS LLC. reserves the right to refuse, suspend, or terminate SMS/MMS communication where prohibited content, improper consent, abusive behavior, fraud, or violation of these Terms is suspected.

RingCentral ke SMS/MMS content policy mein marketing/informational SMS ke liye written consent, purchased lists avoid karna, opt-out instructions dena, TCR registration complete karna, aur prohibited campaigns/content avoid karna required hai.

31. DISPUTE RESOLUTION

The parties agree to first attempt to resolve any dispute through good-faith negotiations.

If a dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue legal remedies in accordance with this Agreement.

Nothing in this section prevents either party from seeking temporary injunctive or equitable relief where appropriate.

32. GOVERNING LAW AND VENUE

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles.

Subject to the Dispute Resolution section, any legal action arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware, and each party consents to the personal jurisdiction and venue of those courts, except where applicable law requires otherwise.

33. ATTORNEYS’ FEES

To the extent permitted by applicable law, the prevailing party in any legal proceeding arising from these Terms shall be entitled to recover its reasonable attorneys’ fees, court costs, and litigation expenses.

34. SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

The invalid provision shall be interpreted or modified to the minimum extent necessary to make it enforceable while preserving its original intent whenever possible.

35. NO WAIVER

Failure by SAMBLEMS LLC. to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

Any waiver must be in writing and signed by an authorized representative of SAMBLEMS LLC.

36. ASSIGNMENT

SAMBLEMS LLC. may assign or transfer its rights and obligations under these Terms without notice in connection with a merger, acquisition, corporate restructuring, sale of assets, or other lawful business transaction.

The Customer may not assign or transfer any rights or obligations under these Terms without the prior written consent of SAMBLEMS LLC.

37. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any written quotation or invoice accepted by the parties, constitute the entire agreement between the Customer and SAMBLEMS LLC. regarding the subject matter herein and supersede all prior discussions, representations, or agreements relating to the same subject matter.

38. CHANGES TO THESE TERMS

SAMBLEMS LLC. reserves the right to amend or update these Terms at any time.

Any revised Terms will become effective upon publication on the Website unless otherwise stated.

Changes will not apply retroactively to orders already accepted unless required by law or agreed in writing.

39. CONTACT INFORMATION

SAMBLEMS LLC.

Website: www.samblems.com

Email: info@samblems.com

Phone: (305) 615-1417

Address:
111 NE 1st Street
8th Floor, Suite #89336
Miami, Florida 33132
United States