Effective Date: July 1, 2026

At SAMBLEMS LLC., we are committed to producing high-quality custom products and delivering them to our customers as efficiently as possible. This Shipping Policy explains our production timelines, shipping methods, delivery estimates, and responsibilities regarding domestic and international shipments.

By placing an order with SAMBLEMS LLC., you acknowledge and agree to this Shipping Policy as well as our Terms and Conditions.

1. ORDER PROCESSING

Every product manufactured by SAMBLEMS LLC. is custom-made according to the customer’s specifications.

Production does not begin until:

• Payment requirements have been satisfied;
• Final artwork or digital proof has been approved; and
• All required order details have been confirmed.

Orders are processed during our regular business hours. Orders placed outside business hours, on weekends, or on public holidays will be processed on the next business day.

2. PRODUCTION TIMELINES

Because every order is custom manufactured, production times vary depending on:

• Product type
• Quantity ordered
• Design complexity
• Material availability
• Seasonal demand
• Production capacity

Most standard orders are completed within 7–10 business days after final artwork approval and payment confirmation.

Large-volume or specialty orders may require additional production time.

Estimated production times are provided for planning purposes only and are not guaranteed.

If additional production time is required, we will make reasonable efforts to notify you.

3. SHIPPING TIMELINES

Once production has been completed, orders are generally shipped within 1–2 business days.

Standard international shipping typically requires approximately 4–5 business days after dispatch, although actual delivery times vary depending on destination, customs processing, and the shipping carrier.

Delivery estimates are provided solely as estimates and should not be interpreted as guaranteed delivery dates unless expressly confirmed by SAMBLEMS LLC. in writing.

4. SHIPPING METHODS

SAMBLEMS LLC. works with reputable domestic and international shipping carriers.

Depending on the destination and service availability, shipments may be delivered through providers such as:

• DHL
• FedEx
• UPS
• USPS
• Canada Post
• Other regional or international courier services

SAMBLEMS LLC. reserves the right to select the shipping carrier that best meets the operational requirements of each order.

5. FREE WORLDWIDE SHIPPING

Unless otherwise stated in writing or during promotional campaigns, SAMBLEMS LLC. provides free standard worldwide shipping on eligible orders.

Free shipping applies only to standard shipping services selected by SAMBLEMS LLC.

Expedited, priority, overnight, or other premium shipping services may be available for an additional charge.

6. EXPEDITED SHIPPING

Customers requiring expedited delivery should contact us before placing an order.

Expedited shipping may be available depending on:

• Production schedules
• Product type
• Destination
• Carrier availability

Additional fees may apply.

Acceptance of an expedited shipping request does not guarantee delivery on a specific date unless expressly agreed in writing.

7. SHIPPING DELAYS

Although we make every reasonable effort to ship orders promptly, certain events may delay production or delivery.

These may include, but are not limited to:

• Customs inspections
• Weather conditions
• Transportation disruptions
• Carrier delays
• Natural disasters
• Public health emergencies
• Labor strikes
• Political instability
• Government actions
• War or civil unrest
• Supply chain interruptions
• Incorrect shipping information provided by the customer

SAMBLEMS LLC. is not responsible for delays caused by third-party carriers or circumstances beyond our reasonable control.

Shipping delays do not constitute grounds for cancellation, refund, chargeback, or rejection of custom-manufactured products, except where required by applicable law.

8. CUSTOMS, DUTIES, AND IMPORT TAXES

International shipments may be subject to:

• Customs duties
• Import taxes
• Value Added Tax (VAT)
• Goods and Services Tax (GST)
• Brokerage fees
• Other governmental charges

These charges are determined by the destination country’s customs authorities and are the sole responsibility of the customer unless otherwise agreed in writing.

SAMBLEMS LLC. has no control over customs policies or the amount of these charges and cannot predict whether they will apply.

Refusal to pay customs duties or import charges does not entitle the customer to a refund.

9. SHIPPING ADDRESS

Customers are responsible for providing complete and accurate shipping information.

Please verify:

• Recipient name
• Company name (if applicable)
• Street address
• Apartment or suite number
• City
• State or Province
• Postal or ZIP code
• Country
• Telephone number

SAMBLEMS LLC. is not responsible for delays, additional shipping charges, or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If an order must be reshipped due to an incorrect address supplied by the customer, additional shipping charges may apply.

10. ORDER TRACKING

When available, tracking information will be provided after your order has been shipped.

Tracking updates are generated by the shipping carrier and may not update immediately.

SAMBLEMS LLC. is not responsible for delays in tracking updates or temporary interruptions in carrier tracking systems.

11. LOST OR DELAYED SHIPMENTS

If you believe your shipment has been lost or significantly delayed, please contact us as soon as possible.

We will make reasonable efforts to assist by:

• Contacting the shipping carrier
• Initiating a carrier investigation where appropriate
• Providing shipment documentation
• Assisting in resolving delivery issues

While we will work with the carrier on your behalf, SAMBLEMS LLC. cannot guarantee the outcome of a carrier investigation and is not responsible for losses occurring after the shipment has been accepted by the carrier, except where required by applicable law.

12. DAMAGED SHIPMENTS

If your order arrives damaged, please notify us within seven (7) calendar days of delivery.

To help us evaluate your claim, please provide:

• Your order number
• Clear photographs of the damaged products
• Photographs of the shipping package
• Photographs of the shipping label
• A description of the damage

We may request additional information or ask that the damaged products be retained while the claim is reviewed.

At our discretion, we may repair, replace, remake, or otherwise resolve verified shipping-related damage.

13. MISSING OR INCORRECT ITEMS

If you receive an incorrect item or discover that items are missing from your shipment, please notify us within seven (7) calendar days of delivery.

After reviewing the claim, SAMBLEMS LLC. may, at its sole discretion:

• Ship the missing items;
• Replace the incorrect items;
• Remanufacture affected products; or
• Issue an appropriate refund or store credit.

14. PARTIAL SHIPMENTS

In certain circumstances, SAMBLEMS LLC. may ship orders in multiple shipments to improve delivery times or accommodate production schedules.

Customers will not incur additional shipping charges for partial shipments unless otherwise agreed in writing.

15. RISK OF LOSS

Risk of loss and responsibility for the products generally transfer to the customer once the shipment has been delivered to the shipping carrier, except where applicable law provides otherwise.

Ownership of products remains with SAMBLEMS LLC. until payment has been received in full.

16. DELIVERY CONFIRMATION

A shipment shall be considered delivered when the shipping carrier records delivery to the address provided by the customer.

Carrier delivery records, tracking confirmations, delivery photographs (where available), signature confirmations, or comparable proof provided by the carrier may be used as evidence of delivery in the event of a dispute.

17. CONTACT US

If you have any questions regarding shipping, delivery, or tracking, please contact us:

SAMBLEMS LLC.

111 NE 1st Street
8th Floor, Suite #89336
Miami, Florida 33132
United States

Email: info@samblems.com

Phone: (305) 615-1417

Website: www.samblems.com

Last Updated: July 1, 2026

© 2026 SAMBLEMS LLC. All Rights Reserved.